Returning products can be a headache, but Ariat wants to make the process as easy as possible. If you got the incorrect size or simply changed your mind, This Ariat’s return policy will save you time and frustration. Let’s go over everything you should know about returning things to Ariat.
Understanding Ariat’s Return Policy
Ariat has an easy return policy to ensure customer satisfaction. You can send back any items you haven’t worn within 30 days of ordering to get your money back.
- Make sure Ariat Returns Center gets your order within 15 days from when you asked to return it, or you might not get a refund.
- Returning is free if you use the provided drop-off return label. Keep the postage proof until you get your refund.
- If you use a different way to send it back, you have to pay for shipping and take the risk if it gets lost.
- Using a different courier can delay your refund, and we won’t be responsible if we don’t get your order.
- All items should be in their original packaging with tags attached.
Ariat can’t do exchanges right now, so you’ll need to place a new order.
Conditions for return Ariat
Items must be in their original condition before they can be returned. It means that the item has not been worn or cleaned, and all original tags and packing are still attached. If the item has been used or damaged, it may not be eligible for a return.
Steps to Make a Return
Logging Into Your Ariat Account
First, visit the Ariat website and log in to your account. This is where you can manage your orders and request returns.
Navigating to Order History
Once logged in, go to the Order History area. Here’s a list of your most recent purchases.
Selecting the item for return
Find and pick the item you want to return. To complete the return request, follow a few simple steps.
Return Shipping
Prepaid Return Label
Ariat normally gives a prepaid return label, which makes the return procedure easier. Simply apply the label on the package.
Shipping Costs
In most situations, the cost of return postage will be removed from your refund, unless the return is the result of an Ariat fault, such as receiving a damaged item.
Tracking Your Return
How to Track the Returned Package
Once your return is dispatched, you can follow it using the tracking number given. This allows you to stay current on its status.
Estimated time for return processing
Return processing typically takes 7-10 business days from the moment Ariat gets your product. Keep an eye on your inbox for updates.
Refund Process
Conditions for refund
Refunds are provided after the returned item is inspected and approved. To receive a refund, items must meet the return criteria.
Timeframe for Refunds
Once your return has been processed, you should get your refund within 3-5 business days. The money back will be issued in the original payment method.
Exchanges
Process for exchanging items
If you require a different size or color, you can exchange the items rather than return them. The method is similar to initiating a return.
Available in many sizes and colors
Before starting an exchange, be sure the desired item is in stock. Ariat’s website allows you to verify availability
Non-returnable Items
Items Not Eligible for Return
Final sale goods, personalized items, and gift cards are not returnable. Always check the product description for return information.
Reasons For Non-Returnable Status
Non-returnable items sometimes include personal care items or products that have been significantly discounted as part of a last sale.
Defective or Damaged Items
Reporting Damaged Products
If you receieve any damaged or defected item please contact Aria as soon as possible
They will walk you through the return process for these items.
Return Procedure for Defective Items
Defective items can typically be returned for a full refund or an exchange. To avoid delays, report any difficulties as soon as they arise.
Customer Service for Returns
Contact Ariat Customer Service
For any return-related questions, please contact Ariat’s customer support.
Support Hours and Contact Methods
Customer service is usually available during regular office hours. Check the Ariat website for specific contact information and hours of operation.
Ariat Return Policy for Gifts
Returning Gifts
If you received an Ariat product as a gift and want to return it, the process is simple. You may need to submit the order number or a gift receipt.
Refund Procedure for Gift Returns
Gift returns are normally refunded in the form of shop credit, unless otherwise noted.
Special Promotions and Returns
How Promotions Affect Returns
Promotional items may have particular return policies. Before you make a purchase, check the terms of any promotion.
Handling Free Gifts with Purchase
If you received a free gift with your purchase, you must return it when you return the qualified item. Failure to do so may result in a cut in the amount you receive.
How can I return several items?
When you request a return, you can choose which items you want to return from a single order. When packing your return, please only include the items you requested. If you seek a refund for multiple products, please ship each one separately using the packing lists and shipping labels provided. We cannot process multiple returns that are shipped in the same box. Any non-Ariat items will be returned to the sender.
Also Read: Where are Ariat boots made?
Conclusion
Returning things to Ariat does not need to be a traumatic experience. Knowing their return policy and following the given procedures will ensure an easy and simple return process. Ariat’s customer care is available to help you with a refund, exchange, or replacement of a damaged item.
